Due to the digital nature of our products (intangible digital goods), all sales at mastercheats.cc are final. By completing a purchase, you acknowledge and agree that once a license key is generated, delivered, or activated, it is considered "used," and you waive your right to a refund.
Refunds will not be granted for any of the following reasons:
Game Bans: We do not guarantee that our software is 100% undetectable. You use our services at your own risk. No refunds are provided for account bans or suspensions.
System Incompatibility: It is your responsibility to ensure your hardware and software (Windows version, BIOS settings, antivirus, etc.) meet the requirements listed on our product pages before purchasing.
Change of Mind: We do not offer refunds if you no longer wish to use the software or if you purchased the wrong product by mistake.
Downtime: Temporary service interruptions due to game updates, maintenance, or technical improvements do not qualify for a refund.
A refund or a time extension may be granted at the sole discretion of the mastercheats.cc administration only if:
The software has never been activated (the license key remains unused).
A technical issue on our side makes the software completely non-functional, and our support team is unable to resolve it within a reasonable timeframe (usually 72 hours).
Any attempt to initiate a chargeback or dispute through a payment provider (e.g., PayPal, Stripe, Credit Card) without contacting our support first will result in:
Permanent termination of your mastercheats.cc account.
Blacklisting of your Hardware ID (HWID) and IP address from all our current and future services.
Reporting of the fraudulent activity to relevant anti-fraud databases.
If you are experiencing technical difficulties, you must contact our support team before considering any other action. We are committed to helping you get the software running correctly.
Email Support: [email protected]
Required Info: Please include your order ID, username, and a detailed description (including screenshots) of the issue.